Privacy Policy

How we collect, use, and protect your personal information

Last updated: February 2026

Introduction

Synergy Consortium Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.synergyconsortiumgroup.com (the "Website").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by all terms outlined in this policy.

Information We Collect

We may collect personal information that you voluntarily provide to us when you:

  • Fill out a form on our Website
  • Register for an account
  • Subscribe to our newsletter
  • Request information about our services
  • Contact us via email, phone, or post

Types of Information Collected:

  • Personal Identity Information: Name, email address, phone number, company name, job title, business address
  • Business Information: Company registration number, VAT number, trade type, annual purchasing volume
  • Technical Data: IP address, browser type, operating system, access times, and pages viewed
  • Cookies: We use cookies to enhance your experience. You can control cookies through your browser settings.

How We Use Your Information

We use the information we collect to:

  • Process and respond to your enquiries and membership applications
  • Provide you with information about our services and benefits
  • Improve our Website and user experience
  • Send you marketing communications (with your consent)
  • Comply with legal obligations and enforce our terms
  • Protect our rights, safety, and the safety of our users

Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • Service Providers: We may share information with third-party vendors who assist us in operating our Website, conducting our business, or servicing you.
  • Legal Requirements: We may disclose information when required by law or in response to valid requests by public authorities.
  • Business Transfers: Information may be transferred as part of a merger, acquisition, or sale of company assets.

Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL (Secure Socket Layer) encryption for all data transmission
  • Secure server storage with access controls
  • Regular security audits and monitoring
  • Limited access to personal information by authorized personnel only

While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Your Rights (GDPR & UK Data Protection Act 2018)

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

  • Right to Access: You can request a copy of the personal data we hold about you.
  • Right to Rectification: You can request correction of inaccurate personal data.
  • Right to Erasure: You can request deletion of your personal data ("right to be forgotten").
  • Right to Restrict Processing: You can request restriction of processing your data.
  • Right to Data Portability: You can request your data in a structured, machine-readable format.
  • Right to Object: You can object to processing based on legitimate interests or direct marketing.
  • Rights Related to Automated Decision-Making: You have the right not to be subject to decisions based solely on automated processing.

To exercise any of these rights, please contact us using the details below.

Cookies

Our Website uses cookies to distinguish you from other users of our Website. Cookies are small text files that are stored on your device when you visit websites. They help us provide you with a better experience and allow us to analyze how visitors use our site.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the Website to function properly
  • Analytics Cookies: Help us understand how visitors use our Website
  • Marketing Cookies: Used to track visitors across websites for advertising purposes

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our Website.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Synergy Consortium Group

4th Floor

14 Museum Place, City Centre

Cardiff

CF10 3BH

Email: [email protected]

We will respond to your request within one month of receiving it.